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Terms and Conditions
Last Updated: 5/2/26

1. Introduction
Welcome to www.thefootdoc.co.uk (the "Site"). This website is owned and operated by The Foot Doc, a podiatry clinic located at 53B High Street, Holywood, BT189AB.
By accessing or using this Site, you approve that you have read, understood, and agree to be bound by these Terms. If you do not agree to these terms, please do not use this website or book services through it.

2. Medical Disclaimer
The content provided on this website—including text regarding conditions like Plantar Fasciitis, Morton's Neuroma, and fungal infections—is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

  • Always seek the advice of your podiatrist or other qualified health provider with any questions you may have regarding a medical condition.

  • Do not disregard professional medical advice or delay in seeking it because of something you have read on this website.


3. Services and Booking
3.1. Appointments
We offer various appointments, including New Patient Assessments (£55), Existing Patient Routine Care (£50), and Diabetic Screenings (£60).

  • Bookings made online via our Wix booking system are subject to availability.

  • We reserve the right to reschedule appointments due to unforeseen clinical emergencies.

3.2. Home Visits
Home visit appointments are strictly limited to Tuesdays and are reserved for elderly or housebound patients located local to the clinic.

  • Booking Restriction: Home visits cannot be booked online. They must be arranged by telephone to allow the podiatrist to plan a route and time schedule.

  • We reserve the right to decline a home visit request if the location is outside our service area or if the patient does not meet the criteria for home care.

3.3. Nail Surgery
Nail surgery appointments (£350) usually require a prior assessment to determine suitability. This procedure includes local anaesthetic and phenol application. Suitability for surgery is at the sole clinical discretion of the podiatrist.

4. Cancellations and "No-Shows"

  • Notice Period: We require at least 24 hours notice for cancellations.

  • Fees: Failure to attend an appointment or cancelling without sufficient notice may incur a fee

  • Late Arrivals: If you arrive late, your appointment time may be shortened to avoid delaying the next patient. The full appointment fee will still apply.


5. Payments

  • Prices for treatments are listed on the website (e.g., £55 for New Patients, £90 for Biomechanical Assessments).

  • We reserve the right to modify prices at any time. The price applicable to your booking will be the price current at the time of booking.

  • Payment is due at the time of treatment unless a deposit was taken online via the Wix Payments platform.

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6. Patient Conduct (Zero Tolerance)
We are committed to providing a calm and supportive environment. We operate a zero-tolerance policy regarding abusive, aggressive, or inappropriate behavior towards our staff. We reserve the right to refuse treatment and ask any individual exhibiting such behavior to leave the premises.


7. Intellectual Property
The Site and all materials therein, including the "The Foot Doc" logo, images, text, and software, are the exclusive property of The Foot Doc and are protected by copyright and intellectual property laws. You agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, or create derivative works from such materials.


8. Limitation of Liability
To the maximum extent permitted by applicable law, The Foot Doc assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.


9. Privacy and Data Protection
Our use of your personal information is governed by our Privacy Policy.

  • Wix Studio: Our website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications on secure servers behind a firewall.

  • Clinical Data: Patient notes and medical history are stored separately in compliance with GDPR and HCPC standards.

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10. Governing Law
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto, shall be governed by, construed under, and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Northern Ireland.


11. Contact Us
If you have any questions about these Terms, please contact us at:

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Address: 53B High Street, Holywood, BT189AB

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